Q: What hours are you open?
A: Most dress shops keep late hours and may not be open every day during the week. It is best to call first.

Q: How many years have you been in the bridal business?
A: A store that has been around a long time most likely will be there when your wedding day approaches. Make sure the shop has a good reputation and has been open in that location for a while.

Q: Do you require appointments?
A: It is common for bridal shops to require appointments on the weekends and during the busy seasons. However, many will also accommodate walk-ins. Give a call and make an appointment if they take them. This will ensure better service and a knowledgable person who is available to answer all your questions.

Q: What is the average cost of wedding gowns?
A: This will differ from shop to shop. They many not be able to give you an average, but many shops will give you a range. Depending on the shop, they could range anywhere from $250 to thousands of dollars. Try to give the salesperson an idea of your budget, and they may be able to select some gowns for you to try.

Q: What sizes do you stock?
A: Most dress shops will have a range of sizes in wedding dresses. Of course the brides dress you want may not be there in your size. Most shops have dresses in size 0 to 32. The shop will measure you to determine the appropriate size wedding gown in the style you have selected.

Q: Do you have a bridal gown rental program?
A: Rental programs for Wedding gowns are rare, but available through some stores. You may have trouble finding one in your area. Perhaps a local store that does not have a program can direct you to a shop that does. Bridal veils, headpieces, and tuxedos are sometime available for rent at a bridal shop.

Q: How long will it take for my dress to come in?
A: The delivery of your wedding dress will vary depending on the shop and the manufacturer. You should plan on 8 to 10 weeks, but you may find a shop that can fill an order within 2 to 3 weeks.

Q: What happens if there is a problem with my gown?
A: Most bridal shops inspect every dress that comes in for manufacturer's defects. However, if you have ordered the wrong size, cancelled the wedding, or changed your mind, most shops will not refund your money. If you are dissatisfied with the dress for some other reason, you should ask for your store’s particular policy.

Q: Do you do your alterations on-site?
A: Try to choose a bridal shop that does all their alterations on-site. This will reduce the chances of your wedding gown being damaged or misplaced. It also ensures that the bridal shop can accommodate any last minute tucks or alterations should you need them.

Q: How much do you charge for alterations?
A: Alteration charges for wedding gowns typically vary depending on the type of material the gown is made of, the embellishments that are on the dress, and how much is involved in the alteration. A perfect fit is what will make your wedding dress perfect for you.

Q: What do you require for payment when I order my wedding gown? What forms of payment do you accept?
A: Most bridal shops ask for a percentage of the total purchase at the time you place the order for your wedding gown. The average deposit is 50%. Most bridal shops accept the traditional forms of payment: cash, checks, or credit cards. You should be prepared to pay off any balances when you pick up your gown for your wedding day.

Q: Is the wedding dress pressed before I pick it up?
A: The bridal shop should have your dress steamed or pressed for you when you pick it up.